InfraSec 06.14.17 Minutes

Attending:

Jason Maslanka, Phil Reiter, Matt Miller, Frank Cervone, Sandeep Dath, Kirsten Pielstrom, Ernesto Reyna, Mike Kirda, Ian Huggins, Sandy De Groote, Sarah Ritch, Elizabeth Romero, Allen Randall, Mark Goedert, Marcin Hiolski, Vinay Surpuriya, Therese Molina, Dan Pollack, Ian Huggins, Doug McCarthy, Andre Pavkovic, Lisa Blake, Ateeq Rahman, Daniel Paz-Horta, Kevin Price, Ashok Bennett, Chris Barton, Dean Dang, Michael Toussaint, Ron Fernandez

  • Faculty Activity Profile Tool
    • Infrastructure Framework
      • Noted that there is an effort to select a campus wide profiling tool
      • A committee is looking at various toold and putting together a list opf requirements
      • The committee was asked to look at the RFP and consider what infrastructure would be needed to access the data for the tool
      • Working on a timeline for implementation, and the committee was asked to give regular updates of the review project
      • Discussion on how this tool might interact with the START MyResearch portal as well as funding and RFI
  • Subcommittee Reports
    • Digital Accessibility
      • Had a successful presentation at ITPF
      • Questioning whether UIC needs own version of FAE on campus
      • Looking to create a shared campus
    • Digital Signage
      • Meeting soon to finalize details
      • Goal is to start installing signs at start of fall semester
    • Risk Management/Assessment
      • Submitted final surveys for HIPAA liaisons to review
    • Security Program
      • Making sure the last rollout is completed before rolling out next quarters
    • Regional Sites
      • There were meetings which involved both the Rockford and Peoria campuses
      • There is now a better sense of the teams and tools being used at each campus
    • Web Tech Governance
      • Will be reevaluating whether the search engine optimization still needs to be reviewed
  • Old Business
    • HR Global Degree Requirement
      • Once the next meeting is scheduled, the charge of the HR advisory committee would be the review appeals on Civil Service positions
      • Since the committee is concerned about lack of action, it was suggested to write a letter to the HR advisory committee
      • Discussion of ineffectiveness of actions already taken
  • Shared Services
    • Endpoint Management
      • A list of requirements has been created, still working on report
      • Noted that Urbana is working on an endpoint management plan that may or may not involve UIC
  • Chair’s Report
    • IT Department Level Responsibilities
      • Suggested that the role of department IT has not been defined
      • Discussion on whether to define role or map out current work to determine an ideal state
      • Discussion on importance of defining roles
      • Concerns voiced about AITS functions being merged with Urbana
  • Group Discussion
    • ITGC Recommendations Report Group Exercise
      • Noted that the report includes five recommendations and the committee was asked to break into groups and discuss potential solutions to each
    • Purpose and Mandate
      • Agreed on need to address mandate, leadership, etc.
      • Need new strategic plan
      • Define who makes decisions and where services sit
    • IT Leadership Model
      • Agreed that the split of responsibilities of CIO and ACCC director is important for implementing a strategic vision for IT
    • Re-brand
      • Noted that re-branding is dependent on what comes of other recommendations
      • Discussion on different ways to re-brand ITGC
    • Structure
      • Disagreed with the simplification and suggested that the structure be broader and more representative
    • Communications and Onboarding
      • Noted that consistency is needed in replacing members from leadership
      • Suggested mentorship pairing for new members
      • A governance arrangement matrix was shared
  • Announcements and Updates
    • UIC Web Committee
    • Committee is being reprised and a survey will be sent out asking for requirements
    •  iLeCT
      • The IT MOR Leadership Conference is coming up
    • iOS Workshop
      • An Apple representative will be at UIC to host an upcoming workshop
    •  Email
      • Noted that mail will stop being routed to Tigger and Mailserv and will be routed to Exchange instead
      • Users will be unable to route mail to off-campus mail services
    •  Voicemail
      • Changes will be coming to voicemail
      • The committee will work with the networks director to find the best way to communicate to the end users when the changes are made

InfraSec 05.10.17 Minutes

Attending:

Jason Maslanka, Ian Huggins, Mike Kirda, Ron Fernandez, Miguel Martin, Cynthia Herrera Lindstrom, Frank Cervone, Marcin Hiolski, Kevin Price, Ed Zawacki, Elizabeth Romero, Rehman Ali, Allen Randall, Bala Ramaraju, Lalo Camacho, Kirsten Pielstrom, Russ (CDW), Tony (Cisco), Therese Molina, Doug McCarthy, Ateeq Rahman, Sandeep Dath, Chris Barton, Heather O’Leary, Vinay Surpuriya, Ashok Bennett, Matt Miller, Ernesto Reyna, Sarah Ritch, Mark Goedert, Daniel Paz-Horta

  • Unified Communications
    • Presentation
      • There was a presentation on the Unified Communications plan for UIC
      • Suggested that ACCC worked with CDW to find solutions
      • Discussion of timeline and need for funding
      • Some parts of the plan can be launched immediately and some will take longer
      • Cost of new plan will be integrated into rate and funding as part of the basic bundle
      • Discussion of need to get funding
      • Concern was voiced about buildings not owned by UIC and need for wiring
      • Discussion of need to move off of Centrex and make updates to other systems due to outdated equipment
  • Subcommittee Reports
    • Digital Accessibility
      • Going over top websites for accessibility
      • Also trying to get a server on UIC’s campus for unlimited checks and pages for accessibility
    • Digital Signage
      • Working to put package together and will present when ready
    • Risk Management/Risk Assessment
      • The language for the risk assessments were finalized
      • New HIPAA employee will start this month
    • Security Program
      • New members have joined, working on quarterly rollouts
    • Regional Sites
      • Reps from all regional campuses met last month
      • Working on a site visit to Peoria
      • Noted that ACCC is in conversation to bring Peoria into our infrastructure
    • Web Tech Governance
      • Google Analytics will be made available for tracking websites
      • Discussing issue of search engine silos on campus
  • Old Business
    • HR Global Degree Requirements
      • Memo will be going out soon
    • Shared Services
      • Endpoint Management Requirements Group
        • Met recently to discuss preliminary requirements for a solution for across campus
        • Goal of coming up with and prioritizing most important requirements for the campus
        • Will report back when the list is complete
  • Group Discussion
    • UIC Red; Provost’s Email
      • Noted that Red is now available and there is a directive to use it
      • Concern was voiced on the platform, the rigidity of it, and security
      • There will be a follow up about allowing more flexibility
    • Box Replacing Windows Files Shares
      • Whether or not departments are moving file shares into Box was questioned
      • Noted that OneDrive cannot be used for high risk data
      • Discussion of problems with permissions and off-boarding
      • Discussion on need for management tools
    • Quarterly Maintenance Windows FY18
      • There was a presentation on the maintenance windows for FY18
      • Noted that the January window was moved up to accommodate holidays
    • VPN
      • The network core migration hit a roadblock due to VPN problems
      • ACCC is looking for a commercial solution
      • Discussion of pilot timeline and implementation
  • Announcements and Updates
    • iLeCt Update
      • CEB webinar coming up
      • The group will be presenting at the IT Pro Forum
      • The MOR Leadership Conference is coming up
    • Project Management Training
      • A project management training program through External Campus is being worked on
      • Discussion on whether departments or individuals would pay

Research 05.04.17 Minutes

Attending:

Henrik Aratyn, Jaqueline Berger, Sara Hall, Colleen Kehoe, Andy Johnson, Bob Sandusky, Michael Hites, Dick Harris, Himanshu Sharma, Allen Randall, Teresa Johnston, Karen Dunn Lopez, Sandy De Groote, Andy Boyd, Min Yang, Heather O’Leary

  • Faculty Activity/Profiling Tool
    • Presentation
      • Noted that the Deans Council set up a task force to look at faculty profiling tools
      • A taskforce on campus looking into faculty profiling tools was presented on
      • Discussion of RFP process and how to select the best tool that meets campus needs
      • Discussion of specific needs the committee would like the tool to meet
      • Further discussion of RFP process
      • Suggested to add community engagement to the list of functions
      • Discussion of quality of data in Banner and need for change in order to have an effective tool
      • Discussion of potential costs of the tool
  • Chair Elect Nominations
    • New Recommendation Need
      • Two nominations have been submitted for Andy Boyd, who is unable to accept
      • The survey will be sent out again, asking for other options
  • Subcommittee Reports
    • Research Computing Infrastructure
      • Suggested that UIUC held an event a few years ago which involved holding focus groups across campus
      • Noted that feedback from the campus on a regular basis would be beneficial
      • Improving representation in ITGC Research Committee membership will be worked on over the summer
      • Discussion of how to get researchers involved in cyberinfrastructure decisions
  • Old Business
    • HIPAA Compliant HPCC
      • Noted that a proposal had been submitted to the VCHA, who agreed to provide funding assuming that ACER received certain grants
      • Discussion of funding issues
  • New Business
    • Meetings
      • The committee will not meet over the summer, will resume in September
      • Discussion of membership and the need to revisit over the summer

InfraSec 04.12.17 Minutes

Attending:

Frank Cervone, Phil Reiter, Lisa Blake, Jason Maslanka, Andre Pavkovic, Doug McCarthy, Mike Kirda, Matt Miller, Vinay Surpuriya, Ron Fernandez, Ian Huggins, Sandeep Dath, Ed Zawacki, Allen Randall, Jelene Crehan, Dean Dang, Ernesto Reyna, Kevin Price, Ashok Bennett, Chris Barton, Dan Pollack, Ilir Zenku, Ateeq Rahman, Lalo Camacho, Heather O’Leary, Daniel Paz-Horta

  • Subcommittee Reports
    • Digital Accessibility
      • Will be presenting at the IT Pro Forum
      • Still looking for a new co-chair
    • Digital Signage
      • Issues have been resolved
      • Working on package for ACCC services page
      • Working to create a per-building directory
    • Risk
      • Performed final review of the survey
    • Security Program
      • Pharmacy has taken over scheduling of quarterly meeting
      • Will resume meetings of UISOs
      • Looking for more members from the East Campus
      • Will be looking at UIC policy on policies website
      • Discussion of member expectations
    • Regional Sites
      • Have set a permanent, recurring meeting time
    • Web Tech Governance
      • Continuing projects set in February
  • New Business
    • HR Global Requirement
      • A memo was written to send to HR regarding degree requirements
      • Discussion of how to allow for H-1B visas if the degree requirement is removed and other consequences of changing requirements
      • Motion to approve the memo was approved
  • Old Business
    • Risk Management/Risk Assessment Proposals
      • The council has approved the proposals to go forward to the Provost, as well as ACCC, and HIPAA budget requests
    • Unified Communication
      • A presentation from Cisco to go over plan and costs is being planned for May
    • Shared Services
      • Endpoint Management
        • A requirements group and a technical design group were formed
        • Noted that as the group considers shared services, they should communicate with others at UIC and in Urbana to find solutions
        • Discussion on how new shared services would be governed
      • IT Investment Proposal Portfolio
        • Need to create a portfolio of future ideas for the shared services framework
  • Chair’s Reports
    • BAA for Box
      • The Box quota will be increased to unlimited storage on April 24th
      • The BAA for HIPAA compliance is still under negotiation
  • Group Discussion
    • Website Outage Tools
      • Engineering has VMs for WordPress sites
      • Discussion of services and fees
    • Public Wi-Fi
      • Dentistry would like to have public Wi-Fi for patients
      • Discussion on what a public Wi-Fi service would look like
      • Noted that there is risk involved with opening a network on campus
      • Discussion of Wi-Fi needs, potential funding options, and possible support issues
  • Announcements and Updates
    • iLeCT
      • Noted that iLeCT had a strengths finder workshop
      • It was requested that the group hold some events on the East side
      • Working with HR on professional development and a potential badging program
      • Noted that there will be a series of webinars from CEB coming up

Research 04.06.17 Minutes

Attending:

Henrik Aratyn, Ugo Buy, Kim Charles, Teresa Johnston, Colleen Kehoe, Richard Minshall, Andy Johnson, Allen Randall, Jacqueline Berger, Himanshu Sharma, Heather O’Leary

  • Reduic.edu
    • Noted that Red.uic.edu has a few bugs, but will be released soon
    • CUPPA will be the first college to publish under the new framework
    • uic.edu should help maintain a consistent look to UIC websites and allow easy changes
    • Noted that the units will manage content
    • Concern was expressed about the number of staff
    • Suggested that the WordPress template streamlines the sites
    • Concern expressed about the main UIC website
    • Suggested that change can occur over time as a part of a collaborative effort
    • Suggested that the homepage will be changed at least once a month
    • Noted that additional resources to support the website will be advocated for
    • Discussion of various options for changing the way the main UIC website looks
    • Noted that the advisory board will continue to meet and make suggestions
    • Whether or not any performance measures had been taken was questioned
    • Noted that the Provost would like all units to be on the Red.uic.edu site
    • Discussion of difficulty of creating a consistent look that allows customization
    • The new CUPPA site will be presented to the Provost on Tuesday
  • Subcommittee Reports
    • Research Computing
      • Noted that a one-page summary of the secure HPCC proposal was shared with Dr. Barish
      • Request has been made for matching funds from UIC
      • Funding options were gone over
      • Com Ed and their data analytics group was described
      • It was explained that their data analytics group is studying energy consumption in order to build a better relationship with their customers
      • Noted that Com Ed is looking for a contract of funding research at UIC
      • Discussion of the research network on campus, how the grant will be used, etc.
      • Suggested to send a letter of intention ahead of submitting the grant proposal
    • Human Infrastructure
      • Will be worked on over the summer
  • Old Business
    • RAC Meeting Report Back
      • The meeting was a success
      • There were presentations on research computing and data management and many issues were discussed
      • Suggested to do a computation research day where researchers can present to each other
      • OVCR requested more information
      • The College of Nursing offered to appoint a new member
    • NSF Request for Input
      • Suggested that members of the committee had made important points which were shared with NSF
  • New Business
    • OBFS
      • A new section on how studies with human subjects should be run, which will affect many researchers, was introduced
      • Noted that whenever OBFS changes a policy, they post it for comments for weeks
      • Discussion on how this has worked in the past and what rules/regulations have led to this change as well as how it would be implemented
      • Further discussion of other research policies
      • Concern was expressed for students who conduct research

InfraSec 03.08.17 Minutes

Attending:

Ernesto Reyna, Shannon Reden, Mat Willis, Dan Pollack, Miguel Martin, Lisa Blake, Jason Maslanka, Andre Pavkovic, Phil Reiter, Matt Miller, Doug McCarthy, Dan Paz-Horta, Ateeq Rahman, Vinay Surpuriya, Allen Randall, Barry White, Therese Molina, Dean Dang, Mike Kirda, Bala Ramaraju, Elizabeth Romero, Mark Goedert, Gene Fruit, Kirsten Pielstrom, Kevin Price, Marcin Hiolski, Chris Barton, Heather Ross, Ron Puskarits

  • Group Discussion
    • IT Job Families
      • An overview of the iLeCT leadership group and the importance of the job families and how they relate to IT was given
      • A potential badging program for professional development was mentioned
      • The new job model was presented on
      • Concern was voiced about the requirements for advancement
      • Discussion on the different avenues for advancement
      • Discussion of STEM disciplines and others to include in the educational requirement
      • Noted that the model could be adjusted later
      • Stated that an extended discussion of the job model would be had at a later date
      • Feedback will be reported back to HR
  • Subcommittee Reports
    • Digital Accessibility
      • Mentioned that they are continuing their efforts to test for accessibility on more public campus areas
      • Noted that they are investigating the accessibility of Red.uic.edu
    • Digital Signage
      • Nothing new to report
    • Risk Management/Assessment
      • Mentioned that members were assigned to review the final version of the Risk Assessment survey
      • Expected to be completed by the end of March
      • Mentioned that there are separate surveys being distributed across multiple groups
      • Surveys should be completed by the next meeting
    • Security Program
      • Noted that there is a request for more representation from different operational areas
    • Regional Sites
      • Discussion on the uses of the student tech fee
    • Web Tech Governance
      • The subcommittee is tackling three major subjects right now: having Google analytics across campus, evaluating how websites are handling their search engines, and readdressing the need to use redirects on the websites
  • Old Business
    • HR Resolutions/IT Classification Advisory Board
      • The kickoff meeting was noted as well as what was discussed and what the board’s responsibilities are
      • Discussion on the job model and how progression is/can be handled
      • Discussion on whether the board will be engaged directly or if employees will have to go through HR
      • Discussion on the role of HR in the process of advancement as well as the classification of positions
    • Risk Management/Risk Assessment Proposals
      • Whether or not the proposals should be redirected for review was questioned
      • Discussion on the review process and its timeline
    • Unified Communications
      • A brief background on ACCC’s goal for unified communications
      • Discussion on a recommendation for the solid call platform
      • Mentioned that the focus is on the cost overlap and the rate
      • How the system would work across all three campuses was briefly explained
  • Chair’s Reports
    • Shared Services Framework
      • The Shared Services presentation was gone over as well as the best path through the framework
      • Mentioned that feedback and working group participation would be beneficial
      • What the shared services are and are not were defined
      • Noted that there are three groups: Service Design Leadership, Service Design Technical Group, and Build and Operational
      • Discussion on the presentation and the functions, funding, and operations
  • Group Discussion
    • Public Wi-Fi
      • Mentioned that there have been years of questioning and requesting public access to Wi-Fi
      • Suggested that there should be a service for public access to Wi-Fi
      • Discussion on importance, possible sources of funding, and impact
    • Ad Astra
      • Mentioned an email discussing Ad Astra in colleges sent out after the last meeting
      • Short discussion on the rollout, possible need for adjustments, and role on campus
      • There will be a follow up brought back to the committee for further discussion
  • Project and Service Updates
    • ACCC Project Updates
      • Announced that Outlook’s storage capacity has increased from 50GBs to 100GBs
      • Mentioned that the countdown for the completed Exchange project is being mapped out
      • A document was mentioned which describes the many different mail routes
      • Short discussion on the document as well as how Exchange will affect the various units
    • ITGC Review
      • Mentioned that the final report was delivered
    • DUO for Banner
      • A presentation on why Two-Factor Authentication and Banner are important and beneficial to the university was given
      • Noted that the audit is due April 1st
      • Discussion on DUO and its potential uses

Research 03.02.17 Minutes

Attending:

Henrik Aratyn, Colleen Kehoe, Bob Sandusky, Rich Minshall, Sara Hall, Teresa Johnston, Himanshu Sharma, Jacqueline Berger, Sherri McGinnis, Allen Randall, Heather O’Leary

  • Public Affairs
    • uic.edu
      • Sherri McGinnis from Public Affairs spoke about the UIC website as well as the functionality of the new red.uic.edu multisite
      • Suggested that the person who oversees the site attend the Research meetings to improve communication
      • Noted that CUPPA is the first college to transition to the new platform
      • Discussion of the sites uses and how to set one up
    • Research on UIC Website
      • Concern was voiced about OVCR not being included in the dropdown menu on the homepage
      • Suggested that the main goal of the site is student recruitment and departments are not included in the dropdowns
      • Discussion on updating the site more frequently and how to better highlight high-level research being done at UIC
    • UIC Today
      • Announced that Public Affairs will be launching an internal website called UIC Today
      • Discussion on what should be included on the main UIC website as well as the possibility of a link between UIC Today and the main site
      • Suggested to email the Public Affairs webmaster with any suggestions on what should be included on the UIC homepage
      • Further discussion of how to update the UIC homepage more often
  • Subcommittee Reports
    • Research Computing Infrastructure
      • Noted that Com Ed asked for access to high performance computing
      • Discussion on funding for the cluster
      • Discussion of need for a PI and other concerns about the grant
      • Further discussion of stakeholders and other funding needs
  • Old Business
    • Meeting w/Research Deans
      • Noted that several committee members will be joining a RAC meeting
      • Main goals of the meeting are to showcase what the committee is working on, increase communication, to increase representation on the committee
    • NSF Request for Info
      • Survey results will be compiled and sent for submission

InfraSec 02.08.17 Minutes

Attending:

Ed Zawacki, Lalo Camacho, Mike Kirda, Andre Pavkovic, Frank Cervone, Phil Reiter, Mark Goedert, Kevin Price, Matt Miller, Bala Ramaraju, Marcin Hiolski, Ateeq Rahman, Vinay Surpuriya, Therese Molina, Chris Barton, Gene Fruit, Heather O’Leary, Ashok Benet, Ilir Zenku, Jelene Crehan, Ernesto Reyna, Sandeep Dath, Chris Berndt

  • Subcommittee Reports
    • Digital Accessibility
      • Had first meeting of the year
      • Looking at evaluating different websites for accessibility
      • Noted that the group will work on a process for anyone who needs live captioning
    • Risk Management/Risk Assessment
      • New survey content was created and will be put into Qualtrics
    • Security Program
      • Working to reorganize meetings
      • Looking for new members
    • Regional Sites
      • ACCC visited Rockford
      • Follow up meeting topics included services provided to Rockford, potential shared services, sharing resources, and more
  • Old Business
    • IT Classification Advisory Board
      • Will be meeting soon, updates at next meeting
    • Burwood Report
      • Met with CDW
      • A meeting has been scheduled with ACCC to review the rest of the documents
  • Chair’s Report
    • IT Governance Council Recap
      • ITGC discussed FY18 proposals
      • There was a discussion at the council meeting on how to present proposals to the Provost
      • Suggested to create a document including all IT budget requests to allow the Provost to consider all needs at once
      • Each request will be categorized as critical infrastructure, service improvements, or new initiatives
      • The final document will be shared with the ITGC committee once complete
      • Discussion of ITGC reporting structure with some concerns about VCHA
      • Noted that once the VCAA receives the proposals, they would be shared with the VCHA
      • Noted that HIPAA requests are at the system level
  • Project and Service Updates
    • ACCC Project Updates
      • An update on the Exchange Online project was given
      • Need to complete by December 2017
    • Box Limits
      • Current limit is 50gb
      • Working on new contract with Box for unlimited storage
    • Ad Astra
      • Suggested that the people running Ad Astra would be coming to an upcoming meeting to present on the service
    • Symantec
      • Noted that the pilot has begun on a Symantec server with Nursing and VCAS
  • Announcements and Updates
    • New IT Auditor
      • A new IT auditor will be starting at the end of February
    • iLeCT Update
      • Have been meeting biweekly
      • Noted that there are a few upcoming events
      • Have met with HR to get more training to IT staff on campus
      • Some discussion on the IT job family model
      • HR will be presenting to the InfraSec committee in March
      • iLeCT will have an event to discuss the model with all IT staff
      • Eventually, a badging program could be mapped to the job families
    • Shared Project Management
      • Have had informal meetings to discuss how IT can be more efficient
      • Looking at the IT project management process
      • Looking to improve uniformity and sharing of project management resources
    • Shared Services – Endpoint
      • Followed up with UIUC on Big Fix and SCCM
      • Need to consider existing frameworks when looking at how to create shared services
      • UIUC will follow up with ACCC
      • Noted a need for further discussion in ITGC and ACCC
    • uic.edu
      • New UIC website platform is now available
    • AITS Services
      • There was an internal review followed by an external review of AITS and services offered
      • There will be a restructuring of AITS
      • Suggested that the universities might create a framework for sharing support
      • Noted that one service being restructured is information security
      • Suggested that whatever shared services is created must be fair and helpful to all universities
      • Discussion of how shared services should be created
  • Small Group Discussions
    • Intro/Breakouts
      • The committee broke into small groups to discuss Endpoint management, Data Security & Storage/Systems for High Risk Data, Servers & Storage, and Shared Services Framework
      • Discussion on how shared services could fit into the IT governance model
    • Report Back
      • Each small group reported back with their ideas
    • Final Discussion
      • Noted that there will be work done to bring a shared service model to UIC
      • Suggested a small group be put together to oversee the process
      • Discussion of Power Plant, their framework, and how to collaborate going forward

Research 02.02.17 Minutes

Attending:

Henrik Aratyn, Ugo Buy, Teresa Johnston, Bob Sandusky, Colleen Kehoe, Karen Dunn Lopez, Andy Johnson, Sara Hall, Jacqueline Berger, Houshang Darabi, Dick Harris, Michael Hites, Rich Minshall, Annette Valenta, Himanshu Sharma, Laura Nieves

  • Subcommittees
    • Institutional Stewardship of Data
      • No update
    • Research Computing Infrastructure
      • Noted that Dell will supply the new Saber cluster
      • Will take about a month to set up users and systems for use
      • Suggested that Com Ed is interested in funding and using a research cluster at UIC
      • Suggested contacting VCHA about Com Ed’s interest in the cluster
      • An overview was given of the data Com Ed is collecting and analyzing
      • Will be brought up to the IT Governance Council meeting
      • Mentioned that the CDC will be funding research collaborations with universities and corporations and should be considered
      • Suggested that a standard model should be created to handle external charging for use of clusters
      • Recommended to create a grant from Com Ed to reserve space in the cluster
      • Suggested to ensure that resources are being used efficiently and provide training to users
      • Noted that there is data on the number of clusters being used
      • Concern was voiced that the warranty on the existing cluster expires in 2018
      • Will continue discussion on Com Ed
    • Human infrastructure/Human Networking
      • Suggested that the subcommittee needs more direction on its goal
      • Noted that this group is based around creating a human network of services and how to improve service quality
      • Discussion on activities that fall under this group and how to move forward
      • Suggested educating people ay UIC about research
      • Suggested focusing on building an infrastructure for communication
      • Further discussion of collaboration with the library and other groups on campus
  • Old Business
    • Public Affairs
      • Noted that Public Affairs staff will be attending an upcoming meeting to further discuss the presence of research on the UIC website
      • Discussion of bringing research concerns to the attention of the Provost
      • Noted that there are efforts currently to review research related websites and how to improve them
      • Discussion of UIC website and reasoning behind design
  • New Business
    • NSF Request for Input
      • A document was shared in which the NSF is requesting answers to specific questions on research challenges and needs
      • Committee members were asked to send their responses to these questions to be compiled and submitted
      • Mentioned that the library held sessions to get input on research and create a response for the NIH
      • Suggested that this might be a good model for the NSF response
      • Will be reaching out to those who arranged these sessions to see if they would be interested in repeating the process for the NSF
      • Discussion of other researchers who should be consulted
    • ACER Workshops
      • Noted that ACER is starting a series of all-day workshops

InfraSec 01.11.17 Minutes

Attending:

Gene Fruit, Lisa Blake, Jason Maslanka, Sandeep Dath, Marcin Hiolski, Chris Barton, Kevin Price, Frank Cervone, Mark Goedert, Jelene Crehan, Janet Shaw, Ian Huggins, Mike Kirda, Bala Ramaraju, Vinay Surpuriya, Jackie Kern, Doug McCarthy, Allen Randall, Lalo Camacho, Matt Miller, Heather O’Leary, Josh Naylor, Ernesto Reyna, Ashok Bennet, Ron Fernandez, Phil Reiter, Dan Pollack, Therese Molina

  • Discussion Topics
    • UIUC Shared Services
      • Power Planted started in May 2015 with goals of making IT as ubiquitous as electricity
      • Started by focusing on a few main services, then put together a high level requirements gathering team, then the solutions team took over
      • The process for considering how to meet user needs and coming up with realistic solutions was outlined
      • A Power Plant Advisory Group is heading the effort on reaching out to users and working with IT Governance to make decisions and keep everyone informed
      • The status of a few services they are working on were gone over
      • Discussion on process for finding best solutions and occasional outsourcing
      • Further discussion of funding models, noting that each service is different
      • Questioned whether the Power Plant is working with UIC and UIS to consider services shared between campuses
      • Noted that they are working to hire project managers to engage more with other campuses
      • Concern expressed about services in Urbana
      • Concern also raised about governance in Urbana not getting enough input from users at UIC
      • Suggested that there needs to be a discussion about end goals of services
      • Suggested having regular communication between campuses as new services are developed
    • UI IT LT Share Services Governance
      • A presentation on the Shared Services Governance Group was given
      • Noted that this group focuses on services shared across the university system while Power Plant focuses just on UIUC
      • The charge of the group, who is involved, and how they make decisions on services were also gone over
      • The tasks the group has done as well as how to go about creating an operational level agreement was outlined
      • The shared services website and current services offered were also gone over
    • Shared Services Discussion
      • Discussion of how to better work on creating shared services and reducing replication
      • Further discussion of how shared services are needed in this budget climate
      • Suggested that it is acceptable to have another campus/unit run a service, so long as there is some guarantee of reliable service and ongoing communication
      • Suggested that there are three models: units host their own services, a well-funded central unit supplies services, and shared governance maintains a balance between the first two
      • Suggested that governance is currently ineffective
      • Suggested that the committee should be involved in creating a vision for IT services
  • Subcommittee Reports
    • Digital Accessibility
      • Working on the giving.uic.edu page to improve accessibility
    • Risk
      • A risk cycle is coming up, an assessment survey will be sent out to campus
    • Security
      • Fifth quarter roll out will be coming soon, delay in original timeline
    • Regional Sites
      • Did not meet last month, Rockford will be hosting ACCC on January 27
  • Old Business
    • HR
      • No further updates
    • Burwood Report
      • WTC will send their documents with initial numbers for review
      • A draft report from CDW was received, waiting on the final
      • There will eventually be a guiding document on how to go forward with unified communications
  • Project/Service Updates
    • ACCC Updates
      • Exchange kickoff meetings with every unit have been being scheduled
      • A plan of action for once all migrations are completed is being worked on
      • Committee was asked how holdouts should be handled
      • Suggested cutting off services to those who do not migrate
    • VPN
      • There is a current project to find a commercial VPN solution
  • Chair Report
    • uic.edu
      • The new WordPress website platform is still not functional, should be available in January
  • 2017 Challenges and Goals
    • Discussion
      • Committee was asked to consider their current challenges and goals for units
      • A report from ACCC about what services are coming in the next 18 months was asked for
      • Committee members shared goals and challenges
      • Discussion on how to better share services between units and when to go ahead with an internal solution
      • Noted that there is a need to move decisions forward more quickly
      • Suggested that the ITGC should set timelines on specific services for decisions to be made
      • Further discussion of priorities set by InfraSec and how to get them addressed and funded
      • Noted that the ITGC assessment process is almost complete
      • A report of recommendations will come out and will be shared with the Provost and Chancellor, they will decide how to move forward
      • Suggested that there should be a greater effort on created shared services